Legal

Privacy Policy

Last updated: 1 April 2025

Shandong Zihang Environmental Protection Equipment Co., Ltd. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our services.

1. Information We Collect

When you use our website or contact us through our enquiry forms, we may collect personal information such as your name, company name, email address, phone number, and the content of your message. We may also automatically collect non-personal information such as browser type, device type, pages visited, and referring URLs through standard web analytics tools.

2. How We Use Your Information

We use the information you provide to respond to your enquiries, provide product and service information, process quotation requests, and improve our website and communications. We may also use your email address to send you updates about our products and industry news, where you have consented to receive such communications.

3. Information Sharing

Shandong Zihang does not sell, trade, or otherwise transfer your personal information to third parties without your consent, except where required to fulfil your request (for example, sharing enquiry details with our Australian distribution partner, MW Australia) or as required by applicable law. All partners who receive your data are bound by confidentiality obligations.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage analytics. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of some features of the website.

6. Third-Party Services

Our website may contain links to third-party websites or use third-party services for analytics or communication. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites you visit.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, please contact us at info@shandongzihang.com. We will respond to your request within a reasonable timeframe.

9. Children's Privacy

Our website is intended for business use and is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised effective date. Your continued use of our website after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at info@shandongzihang.com or visit our Contact page.